TERMS OF SERVICE
The goal of the Elina store is to make your purchases more convenient and enjoyable. Our policies and regulations reflect this desire. You can check them out below.
If you have any questions please contact us.
DELIVERY
We understand that, for many of you, delivery is an important consideration when purchasing goods. That's why we guarantee that your order will be delivered as quickly as possible and in complete safety. To ensure this, we only work with approved and time-tested delivery companies. We also ensure quality packaging so that your goods are protected from damage during delivery. The cost and time of delivery will depend on your location and delivery company. We are happy to provide you with high quality and reliability in our delivery services. Thank you for buying from us!
RETURNS
Customers usually have 14 days to return goods, but that's not all. Don't forget that the goods you are returning must be in the same condition as when you received them. Damaged goods or goods that have been lost in the return process will not be refunded. You must therefore be careful when returning goods and take proper care of them. Improper storage or use of the goods may result in damage, so it is important to follow the care instructions and be responsible for the condition of the goods during the return process. When purchasing new items for your home or business, it's important to make the right decisions. This can avoid unexpected losses and disappointments in returns.
«ELINA»: WARRANTY
Our company takes care of our customers and gives them 100% quality durable goods. Thanks to the warranty, our customers have the opportunity to return the goods if they find any defects or hidden defects during use. We offer our beloved customers a one-year warranty on all durable goods. Our warranties also cover accessories that are purchased for decoration or other purposes. Unfortunately, our warranties do not cover quick-use items such as candles and other items of this type. Therefore, when purchasing such items, it is sufficient to examine their condition carefully before purchase. We recommend that you carefully check the warranty terms and conditions of use of the item.
DATA PROTECTION
Your data is safe
Your data that you entrusted to us when filling out registration forms, etc., are under reliable protection and will never be transferred to third parties. The privacy of user data is of the highest priority for our business and we understand the responsibility of this high trust in us.